Once Bronze is correctly installed and configured on your devices and locations, you can start taking photos.
How to Start Taking Photos
1. Select an order number on your device (tablet or mobile).
2. Tap anywhere on the screen to take PHOTO(S) of the order. The photo counter will show you how many photos you have taken.
• You can take as many photos as you want, but for everything to work
correctly, each product should only be photographed once.
What Does the Color Code Mean?
The color code quickly informs you about the order status:
• 🟦 Blue: Orders still pending analysis.
• 🟧 Orange: Orders analyzed with a missing item. Remember that nothing should be left unphotographed.
• 🟩 Green: Order finalized. Good job!.
When and How to Tap “Finalize”
When you have finished taking photos, you can tap FINISH:
- At this moment, we still do not analyze. This is because we need time for image collection to train the AI.
- Once the photos are taken, go BACK (🔄) to the order selection screen.
- You can return to a previous order whenever you want to complete it.
- It is possible to take photos of your orders at different times and interchangeably. For example, you can photograph the cold products, then take photos of a different order, return to the previous order to capture the hot products, and when the delivery person arrives, return to take photos of the ice creams.
- It is recommended that all orders are fully photographed. This is essential in case of a claim since you will be able to use the images.
Different Types of Flow According to Operation
Bronze adapts to your operation with several options:
• Take a single photo: Ideal for small orders that are prepared at once.
• Take multiple photos at the same time: Perfect for large orders that do not fit in a single image or that you want to bag and prepare all at once.
• Take multiple photos at different times: Useful for orders that are prepared in different stages.
Tips for Optimal Photos
Place the products in an area without obstacles. The location is not important, but visibility is.
Make sure all products are clearly visible. If you can distinguish them, the system will too.
Only take a photo of the current order. Prevent other orders from appearing in the image.
The ticket must be visible next to the order. In "Auto" mode, this is mandatory. Do not place it on top of a product and ensure there are no tickets from other orders.
Do not take multiple photos of the same product. They will be counted as different products.
Turn up the volume of your device to confirm that the photos have been taken correctly.
Still having questions?
You can contact us via the help chat.
You will find it in the bottom right corner of Bronze Hub.



